it might be problems with fire walls.
Your "bookmark" file might be on a secure server, and you can't get from there to the internet.. (but you can take information from what ever terminal you are at, and store it to the secure server (a one way street for information)
so you might be able to save bookmarks, but not just click on a bookmark and get to a proxy server that has internet rights..
(a very alice in wonderland type thing.. you know, when she see the door, just 3 inches high, but she is full size, then eats the mushroom, and gets to be three inches high, and looks up at the glass table to see, the key to the door is now out of reach..)

try this.. copy your bookmarks onto a floppy!

cut and paste the urls into wordpad, or some other text file, and then make copies of the file.. stick the floppy into what ever terminal you are at, open the file (text files, ie, file with a last name of (dot).txt will open on 99.9% of machines. then highlight the url, copy (control +C) move to the address bar and Control +V (paste) hit go or enter..

there might be simplier technical ways to get arround the problem, but since i don't know how things are set up, what firewalls or service packs (which by the way are usually for servers!, not for laptops) what OS, or any of the other details about the network, i don't know what the real problem is, or the best solution.

you could even burn a cd (they are cheaper nowdays i think than floppys!)

(Fiend, WW is brilliant, but is a late comer to technology. if you start at the beginning, and move through, she is quite capable of understanding computers and networks. but to throw out terms like service packs, is like asking Benjamin Franklin to fix your TV. sure franklin knew about electricity. but he could not fix a TV right off the bat.. he would have first learn new the technology.)