"I'll FedEx you these documents today!" You have most likely heard people
say this when what they really mean is they will send the material by a
courier service, not necessarily the FedEx company. How many times have you
xeroxed documents without even checking whether the copier was made by the
Xerox company as it churned out the copies? Today I'm discussing a phenomenon
called genericide whereby a trademark becomes so popular that it is used as
a generic for the entire product category, not just as a specific brand name.

The success of a brand name is often a double-edged sword for the owning
company. Initially, a company's dream is to become so successful with its
product that customers use their brandname as a generic, "Need to ship your
documents overnight? Just FedEx them!" As the brand becomes more popular,
they struggle to protect it lest it gets watered down and becomes a generic--
a victim of its own success. Did you know the words adrenaline, aspirin,
celluloid, escalator, gramophone, granola, heroin, kerosene were all
trademarks once owned by companies? This week, AWAD will feature examples
of words that, once trademarks, now are dictionary entries: bona fide words
of the English language. -Stuti Garg (stuti@namix.com)


(This week's Guest Wordsmith, Stuti, is the founder of Namix
http://namix.com, a company offering business naming services.)