No dear, you don't understand. It did not happen 50 years ago.
I've lived 69 of those and it did not happen that a business letter was ever presented like this. I could send you a copy just to show the looks of it, but you would stick to your point of view no doubt.
People like this would get fired.
Of course, after regrouping the message I got the details straight. But why the waste of time and energy. Like for so many wasted things, people don't care or are unaware of their failings. ( good for them )

Sure, we will always be able to communicate. So can the deaf and blind.