Thus the difficulty owes to some kind of obscure interaction between Word and Outlook. But after several decades why is it that among the tens of millions millions of PC users that I am the only person in the entire world of the Internet suffering from this problem...

(a) You're not. Just because you can't find a complaint on the MS website doesn't mean the problem doesn't exsist; Do you have the last available Office patches?

2) How much RAM do you have... 256 will not be enough to handle the OS, WORD, Outlook, etc, etc, etc... (after Win 2k products) (Which/what/how much do you have?)

&) I just reread your problem: Under Outlook - /tools/options/mail delivery - there is a box to check that says "Send mail immediately when connected"... (just a thought).

+) HTML should have everything you need (other than an automatic spell checker... you have to "push the button" 'check spelling' before you send...

ps) I'm continuing this PM unless someone else would like to follow the saga.