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Joined: Apr 2000
Posts: 3,065
Carpal Tunnel
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Carpal Tunnel
Joined: Apr 2000
Posts: 3,065 |
I had this for a couple of days at the beginning of the year on my hotmail account. I was inundated with undeliverable messages and one message from somebody complaining about what "I" had sent. I apologised, explained that it wasn't me, and advised them that responding to spam wasn't a good idea.
I also complained to hotmail because I was worried this meant that someone had access to my account -- which has some very personal stuff on it. This is what I got back:
Hello bingley, Thank you for writing to MSN Hotmail. I'm Davie and I am responding to your complaint that your account is being used for spam. I apologize for the inconvenience you have experienced. I can understand your concern on having your address associated with unsolicited emails. I have researched your account and it appears you are the only person logging into it. For security, we would suggest changing your password and Secret Question/Answer at this time. A good rule of thumb is to change your passwords regularly. Someone has forged, your e-mail address as the 'reply-to' or "from" field on a piece of unsolicited e-mail. This does not require the person to log into the account. Most likely, it was either a typographical error on the sender's part." Should you have other concerns please feel free to contact MSN Hotmail Customer Support again. Sincerely, Davie MSN Hotmail Customer Support
Bingley
Bingley
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