|
|
Joined: Jul 2000
Posts: 3,467
Carpal Tunnel
|
OP
Carpal Tunnel
Joined: Jul 2000
Posts: 3,467 |
WELLINGTON (Reuters) - New Zealand's largest phone company Telecom Corp. of NZ on Wednesday apologized and offered compensation to a customer after charging him a "penalty for being an arrogant bastard". Telecom has ordered an investigation into how Auckland businessman James Storrie received the $140 charge shown on his monthly mobile phone bill.
"How can they speak to their clients like this? It's downright rude," Storrie told the New Zealand Herald newspaper, which carried his photograph holding the objectionable bill.
Telecom spokesman Martin Freeth said the company was appalled and embarrassed by the rude statement and had made an offer of compensation.
"We've apologized and taking steps to stop anything like this...it's an aberration," Freeth told Reuters.
Edited:
"And we are very sorry that this person is such an arrogant bastard, concluded Freeth.
TEd
|
|
|
|
|
Joined: Jan 2001
Posts: 13,858
Carpal Tunnel
|
|
Carpal Tunnel
Joined: Jan 2001
Posts: 13,858 |
Dear TEd: I wonder what Mr. Storne's chances would have been of seeking legal redress. It would also have been of interest to know how abusive he had been to precipitate the incident. Many phone customers think they can be abusive to telephone operators, though nowadays you rarely get to talk to them.
|
|
|
|
|
Joined: Nov 2000
Posts: 3,439
Carpal Tunnel
|
|
Carpal Tunnel
Joined: Nov 2000
Posts: 3,439 |
to a customer after charging him a "penalty for being an arrogant bastard".
Ahhh, an employee who had been abused once too often and who was retiring before the customer received the bill in the mail!
|
|
|
|
|
Joined: Dec 2000
Posts: 13,803
Carpal Tunnel
|
|
Carpal Tunnel
Joined: Dec 2000
Posts: 13,803 |
I cannot imagine there weren't more than a few who secretly agreed with the message
You will note that Mr. Freeth closed by saying, "And we are very sorry that this person is such an arrogant bastard"!
|
|
|
|
|
Joined: Mar 2000
Posts: 6,511
Carpal Tunnel
|
|
Carpal Tunnel
Joined: Mar 2000
Posts: 6,511 |
You will note that Mr. Freeth closed by saying, "And we are very sorry that this person is such an arrogant bastard"!I betcha poodles to pinschers that was a TEd edit. 
|
|
|
|
|
Joined: Nov 2000
Posts: 3,439
Carpal Tunnel
|
|
Carpal Tunnel
Joined: Nov 2000
Posts: 3,439 |
Ah, you read before I had a chance to edit after second thought ! And I thought the Freeth final quote was a joke!  You mean Freeth really said "And we are very sorry that this person is such an arrogant bastard"!
|
|
|
|
|
Joined: Mar 2000
Posts: 6,511
Carpal Tunnel
|
|
Carpal Tunnel
Joined: Mar 2000
Posts: 6,511 |
I am in total flatliner confusion here 
|
|
|
|
|
Joined: Dec 2000
Posts: 13,803
Carpal Tunnel
|
|
Carpal Tunnel
Joined: Dec 2000
Posts: 13,803 |
|
|
|
|
|
Joined: Jul 2000
Posts: 3,467
Carpal Tunnel
|
|
OP
Carpal Tunnel
Joined: Jul 2000
Posts: 3,467 |
Bill:
In the real world, the bastard wouldn't have a chance. After all, what he got was a private correspondence merely stating an opinion of him. And it's a private matter even though it came from the biggest phone company in NZ. If he publishes it, he's the one who is revealing to the world someone else's opinion of him.
And I apologize for the edit that made it seem as if Freeth really said that about the guy's parentage. It was meant solely as a joke on my part. I think I'll stick to puns.
TEd
TEd
|
|
|
|
|
Joined: Feb 2002
Posts: 7
stranger
|
|
stranger
Joined: Feb 2002
Posts: 7 |
After all, what he got was a private correspondence merely stating an opinion of him. And it's a private matter...If he publishes it, he's the one who is revealing to the world someone else's opinion of him.[EA]
[suppressing laughter e]
|
|
|
|
Forums16
Topics13,915
Posts229,850
Members9,197
| |
Most Online3,341
Dec 9th, 2011
|
|
|
0 members (),
579
guests, and
4
robots. |
|
Key:
Admin,
Global Mod,
Mod
|
|
|
|
