Fal Amazon's letter from Imran is reproduced exactly as received and will be recognized by the perceptive recipient as so typical of the computer-generated form letter that I wouldn't have to explain it, reproducing in my reply many of those "typos" in a bitter, caustic, cynical, farcical, ironical, mocking, mordacious, sarcastic and sardonic, if not witty or comical, vein. Sorry if the intent didn't shine through in its magnificence

dalehileman