I have a similar message permanently residing in the location where my mail is stored BEFORE I download it to my computer. Did you install a new version of your mail reader recently? I have mine set not to download that file from the server (which is where it's supposed to reside, and where it shouldn't be deleted from). That is, the do not delete message refers to deleting it from the mail server, not your computer. If it's downloaded, it just regenerates itself on the server with default values (as it told you). However, if your mail program isn't set up to leave that message behind when you check for new messages, it will download it again. Then it will regenerate again. Etc. You are OK to delete it from your computer but you need to set things up so your computer doesn't keep downloading it from the mail server. If that makes no sense to you, PM me, and I'll try to explain it better. Or ask your system person for help!