Jackie and Rapunzel,

I suspect your scrolling problems have do do with the "scroll lock" and or "num lock" functions of your keyboard. On my 'board the number pad to the right of the regular keyboard can function as a number-entering device or as a scrolling device -- I expect yours do too (do the 2,4,6 & 8 keys have arrows on 'em?). If you want to use that pad as numbers, you have to have the "num lock" active (there is a light next to a #1 near the "caps lock" light on my 'board). I use the number pad for numbers, but the default when you turn the computer on is scroll lock on, so I have to remember to switch it everyday. Hope this helps!