Dear Keiva: I remember all too painfully how little help there was for beginners when I joined. And I have had very little luck with FAQs in general, because my questions just ain't in them. One exception, I had to update my atom time computer clock program (www.atomtime.com its free and lovely) My computer clock is far from accurate, and I reset it at least once a week. I downloaded the update, but it just would not install the shortcut icon needed to use it. TADAHH! A FAQ told me how to do it.