Capital K: I can commiserate... My laptop is also in the hands of Compaq with all the graduate work I've done this fall on the desktop. I do not expect the technicians to save the work once they get the blooming thing to work again even though I wrote them a special request. I can hear them laughing out loud as they read my little note:

"Please try to save all the work on the desktop. It represents all of my studies this fall."

They'll rub their hands together, laugh ghoulishly, and draw straws for who gets to dump it first.

Anyway, thanks for the links. Sorry that your computer's in the shop.

WW