how an 11-year old obtained a hotmail account, when one must be at least 13 years old to qualify.

I'm assuming that's pretty easy - she could lie! I looked at the websites too, and I can tell you, at least, that the I-AM-CANADIAN line is from a popular beer ad campaign which is going on in Canada these days. So at least that is authentic!

Let me look around and find the link for the I-AM-CANADIAN ad, it's pretty good.

Edit: Here is a link but it is SLOW. I wasn't motivated enough to wait, especially since I've seen the ad on TV plently of times:
http://www.adcritic.com/content/molson-canadian-i-am.html