WELLINGTON (Reuters) - New Zealand's largest phone company Telecom Corp. of NZ on Wednesday apologized and offered compensation to a customer after charging him a "penalty for being an arrogant bastard". "How can they speak to their clients like this? It's downright rude," Storrie told the New Zealand Herald.

This just in yesterday, from Wales:

Guest disputes hotel bill addressed to 'Mr Bastard'

A hotel guest who rowed with a receptionist had a bill addressed to Mr Bastard put under his door.
Colin Bastick says he became involved in a late-night argument after being accused of charging drinks to another room.
The manager of the Celtic Manor Hotel in Newport, Gwent, says she doesn't know how the incident happened.
Mr Bastick told The Sun he's now disputing the £182.85 bill for the night.
The 37-year-old foreign exchange dealer, from Ilford, said: "I'm not paying to be insulted."