I don't think we're talking about the same thing. Maybe you're not looking at it backwards, but we're looking at it from different directions. I think we actually agree. I screwed up on that c. I misread it or something. I don't see the lazy U, my browser is showing a rectangle*, but that's no excuse.

Meanwhile, I'm trying to figure how this relates to our original problem. I think we agree that it was messed up and if they want to say it was a screw up at the printer, I guess we'll just have to accept that as long as they got it fixed.

*Pretty much its feeble attempt at reproducing something it doesn't have in its font.