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Pooh-Bah
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Forgive me for a topic unrelated to language, but I am desperate
Using Word/Outlook I cannot successfully email large files (say 100 Kb or so)to any of my contacts. In any attempt to Send such a file, instead of being transmitted to the recipient it simply gets lodged in the Outbox folder and stays there indefinitely
Yet the literature states categorically I should be able to send up to 20 Mb. I have consulted several experts, including a couple of highly-paid IT's who are as baffled by the problem as I am
Evidently the glitch isn't a software malfunction (unless very obscure) because since I first encountered the difficulty I have had my entire C: Drive purged and updated with no success
What is the world coming to when modern technology is so intractable
Thanks all for considering and for any possible help
Last edited by dalehileman; 02/08/06 06:58 PM.
dalehileman
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Outlook may support 20 MB attachments, but your Internet Service Provider (ISP) may not. You should talk to their support.
Ceci n'est pas un seing.
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veteran
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Have you tried zipping the files (compressing them) before sending?
I'd look at the file size and also whether there exists a prohibition against transmitting binary files.
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Pooh-Bah
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zm: Thank you. Formerly I had spent hours on the Verizon website before concluding that it didn't have online tech support. However, at your suggestion I went back and tried again and presto--finally found a page where a subscriber could actually register his complaint; apparently a brand new feature. Will let you all know what I learn
Fal: Thank you; zipping has been suggested by others, but I'm also told it shouldn't be necessary. If all else fails and I don't turn up anyone who has had to grapple with the same problem, I'll approach my IT buddies once more and inquire about whether my files are binary and if so how they got that way
However they are getting pretty sick of my questions as you might infer from my absymal ignorance of Bill Gates' infinite complexities
Thanks to both of you and to any further help
Last edited by dalehileman; 02/08/06 07:00 PM.
dalehileman
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from outlook help: size limit
To send large messages
Many e-mail and news servers limit the size of the messages you can receive and send. Usually this limit is one megabyte (1 MB) per message, including all attached files.
With Outlook Express, you can send large messages or files to e-mail and news servers that have size limits, by breaking the messages into smaller ones. When the group of messages is received, the e-mail program combines them into one message.
On the Tools menu, click Accounts.
On either the Mail or News tab, click Properties.
On the Advanced tab, select the Break apart messages larger than x KB check box and then enter the maximum file size the server will allow.
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Ah bien tabarnouch!!! Thanks tsuwm, I didn't know this could be done. That would have saved me a bit of time on a few occasions.
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not everyone can re-open those split files, however...
formerly known as etaoin...
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Pooh-Bah
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Haven't yet heard from Verizon. Possibly they don't know either Another end-run that has been suggested is to open a gmail account, which reputedly doesn't have such a limit. According I did so, but I have no idea how to use it. When I try to access it I get 41 million hits Edited to remark that finally I managed to access its home page by addressing www.gmail.com. Under "How to use it" I am reading about green, red, and yellow balls in something called a Quick Contacts box and so I'm still just as baffled as ever But thanks everybody for trying
Last edited by dalehileman; 02/08/06 11:40 PM.
dalehileman
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Quote:
tabarnouch ?
That's tabernac in the pluperfect subjunctive ablative.
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